At Compugear we provide a ‘full IT support’ service for clients who do not have an expert, in-house IT support function. Therefore, we assume full responsibility for our clients overall IT requirements. As such, we manage the day-to-day IT services of small and medium sized businesses and provide long-term advice on strategy and investments in information technology.
Our ‘full IT support’ services include, but are not limited to:
Agreed SLA (Service Level Agreement)
Telephone & Remote Support
On-site IT service support 24 hours a day, 7 days a week and 365 days a year
Dedicated Help Desk Management System
Network & Data Security Audit
Disaster Recovery Report & Planning
Emergency IT Support – On-site within 1 hour
Development of operational IT policies and procedures
Hardware specification & Procurement
Regular IT & Service Review
Named contact with designated IT specialist
If you would like to discuss your specific requirements with a member of our team for detailed pricing information please contact us.
Full contracts are priced from £15.00 Excl. V.A.T per workstation per month
Inclusive of Servers, and all SMART mobile devices